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The service was unfriendly and unhelpful. There was no informative check in and the bed sheets had stains everywhere. Furthermore they wanted us to share an air conditioner remote with the room next door until we refused. I would not recommend this place.

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unfriendly and incompetent staff, good restaurant for barbecue

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A bit far to walk from the west to the east to the hotel. Stayed in bungalow, ok quality, not to happy with the breakfast though. Nice location if you want to go to the Phranang beach.

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Nice resort almost all over but oddly enough not everywhere. Details in rooms broken and a big dam infront of the rooms totaly left in oblivion . Sad but true , it should have been as nice as the rest of the garden.

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The place is a dump the only good thing was the resturant nice food good service

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Placed on East Railey. There was very many longtailboats so it were never any problems to go wherever you want. Diamond Cave had an nice resturant close to the water. The rooms were very good, the bungalows looked very nice and the poolarea was very good.

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The resort is a bit tired but as we got an upgrade from old bungalow to main building we were not complaining. Pool OK and 10 minute walk to lovely beaches. Beware of monkeys if leaving anything outside!!!

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Excellent as always

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Bodde i bungalows för 1650 Bath/natten. Det var ett av dom dyraste vi bodde i under våran resa. Men den enda med kackerlackor i badrummet på natten... I priset ingick frukost, den var ingen höjdare. Det vanliga, rostat bröd, juice, te, kaffe, yoghurt med cronflakes eller frukt. En liten pool finns, men inte mycket plats vid den, om man ska ligga vid poolen så var det på förmiddagen fram till mitt på dan sen var det skugga där. Det var lite drygt att man bodde på fel sida när man skulle till stranden. Stranden (east) på den här sidan är ingen höjdare. En kväll blev vi av med en badhandduk som hängde ute på tork...

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It was our second time at Diamond Cave and we were very satisfied with our staying and we will come back...

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Everything worked and we will use this service again.

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We had booked a bungalow. Which was ok. Got a problem with a water leak in the AC: n. Hotel manager arranged so that we could change rooms. Was upgraded to a much better place in the hotel section. Recommend to book there instead of the bungalow if you want something better standard. Trivia This was the service a bit so there, not super nice person, but hotel manager who was very service minded. But good location, very pleasant on the east side than the other. Since we only stayed one night in a bungalow so I do my analysis in the hotel room

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Ok location, the rooms, especially the bathroom, was pretty sad. Good breakfast.

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Good

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We stayed for 8 nights over the Christmas period of 2009. The location is perfect, quietly tucked away on the east side, close to some of the bars along the east side but not too noisy at all. We found most of the staff to be pleasent, especially the manager and the girls in the mini market and the cleaners who were pretty good at making a bad bungalow look just about bearable with their flower petal designs and towel sculptures. The pool area is ok, especially to quietly chill out, although it loses the sun at around 3pm and it would of been nice to be able to use their other pool at the private resort (we did use it on one day due to some work going on around the other pool) Much nicer pool and keeps the sun till late. The food at the bottom of the hill/barb q was one of the best at Railay, staff here were very good. Unfortunately we were very unsatisfied with the state of the bungalow. The bathroom was appauling, smelled terrible and in very bad shape. One of the worst I have seen. We had to buy disinfective from the local chemist to mask the odour and to make it bearable to use. Quite poor in comparison to the photos on the website. They are in serious need of updating. The hotel rooms looked pretty good and we met another couple who were satisfied with their condition. Avoid the bungalows though, they really need to sort the bathrooms out. Other than that the place was ok and the price/value was ok. They just need to sort those bunglaows out.

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no problem with booking at all.