Date of stay: Jan 20, 2012
Accommodation and facilities:
Beautiful Hotel near at the Karon beach.
frindly and helpful staff.
Reservation service:
great as always
Date: Jan 30, 2012
written by: Heinz Rhyner
Date of stay: Sep 27, 2011
Accommodation and facilities:
Very clean and beautiful hotel. quiet location near to the beach. quite a few good eateries just outside the hotel. hotel provides free shuttle service to the phuket town and patong beach. hotel staff and tour agent are friendly and helpful.
Reservation service:
safe and easy. fast reply.
Date: Oct 03, 2011
written by: Kyle
Date of stay: Sep 02, 2011
Accommodation and facilities:
Very nice hotel with big rooms and a great pool. Check in took slightly longer, took about 25 mins just to check in.
Reservation service:
Great service from Sawadee.com fast and efficient.
Date: Sep 08, 2011
written by: LIM Cheng Wah
Date of stay: Jul 17, 2011
Accommodation and facilities:
Location not so great because all the action is at Patong. For families wanting a quiet holiday far from the night life though, this is the place to be. Quite a few nice restaurants, mini market, massage parlours just outside the hotel.
The hotel itself is great. We booked rooms in both the old wing and the new pool access rooms. Both the rooms were good enough. The pool access rooms were quite spacious and the kids loved the pool. The bathrooms were very interesting.
Service was also good, though not really outstanding.
Have to say that the incharge at the front desk - Maria was very helpful.
Reservation service:
The booking service was smooth. No glitches.
Date: Jul 20, 2011
written by: Rakesh Pardasani
Date of stay: Mar 11, 2011
Accommodation and facilities:
Super godt hotel, god beliggenhed sødt personale
Reservation service:
Date: Mar 22, 2011
written by: Claus Christiansen
Date of stay: Feb 23, 2011
Accommodation and facilities:
Our trip to phuket was destroyed by old phuket hotel... because they not make any booking for us, when we arrive to the place we discover we don t have any room available, and after 12 hours of flit, with small baby- 10 month old, we should wait about 2 hours in lobby without ac for solution of our problem, worse than that, people in reception not offer any water or place with ac for us for wait... my baby cry because he was hot tired and hungry, everyone was angry... not nice way to start holly days. I not recommend this hotel because of the service- i think have many nicer places to relax in your hollydays.
Reservation service:
unfortunately it was bad. we book hotel 3 weeks before time and when we arrive, we didn t have any booking... very disappointed.
Date: Feb 26, 2011
written by: Kristina Danilevski
Date of stay: Feb 07, 2011
Accommodation and facilities:
A very nice clean hotel with nice staff and good breakfast. We will absolutely book there next time, and recommend it to our friens.
Reservation service:
Good
Date: Apr 06, 2011
written by: Ulla Lindquist
Date of stay: Feb 06, 2011
Accommodation and facilities:
The laundry spoil my new dress the day before we left - the dress is useless. The manager told me that she will discuss wath to do and send me a mail,my bee their incurance will compensate I am disappointet the Hotel have done nothing. NB The dress is washable - Otherwise the hotell was good, exept the laundry they did a very bad job with others ting too.
Reservation service:
Excellent.
Date: Feb 18, 2011
written by: Anne Marie Ballestad
Date of stay: Jan 26, 2011
Accommodation and facilities:
Staff and grounds were spectacular, convenient to everything, and well maintained. Just a few objections. The internet server for guest use was pathetic-always down and unable to connect to many sites-quite inconvenient. Second, no help in getting cab to airport... when we asked front desk to make a call to our old driver, they wanted us to pay 30tb for the call. The amount was not the issue, but rather the idea that at a 5 star hotel, they could not even arrange airport transportation. Finally, they would not give us 3 room keys for 3 people and that was sometimes a pain. Otherwise, the place was wonderful.
Reservation service:
Date: Jan 29, 2011
written by: Cathi Green
Date of stay: Dec 31, 2010
Accommodation and facilities:
Wonderfull hotel, friendly staff, excellent breakfasts. I would recommend this hotel to everyone!
Reservation service:
Booking flawless
Date: Jan 10, 2011
written by: C.M. Snyman
Date of stay: Dec 03, 2010
Accommodation and facilities:
great hotel we stayed in the new part but the old part looks good also.location is great to restaurants and beach less that 5min walk.you want be disappointed if you stay at the old phuket hotel it is a great place.
Reservation service:
first time I booked with sawadee very quick to respond to you request and booking.
Date: Dec 06, 2010
written by: John Rogers
Date of stay: Nov 25, 2010
Accommodation and facilities:
The Old Phuket Hotel was just great,the room was very big,and comfortable,breakfast was very tasty,the pool is big and very close to the rooms (serene wing) and they have kids pool also.the hotel is 2 minutes walk from the sea and 5 minutes from city center so it is very quite,it has several tasty restaurants,but I think the most remarkable thing was the stuff,we never before had met such kind, helpful stuff we will defiantly go back again!
Reservation service:
sawadee booking was very easy,and fast,we had several question about the hotel and we got quick response,very good service
Date: Nov 28, 2010
written by: Erez Yehezkel