Date of stay: Jan 25, 2012
Accommodation and facilities:
A romantic hotel, very clean, perfect location. Pool could have been bigger with more sun beds. Right next to the beach, breakfast was good but not with a lot of choices. The restaurant at lunch and dinner was very good value for money.
Reservation service:
Booking service was perfect, easy and without any problems
Date: Feb 05, 2012
written by: Angelika Wendland Palys
Date of stay: Oct 12, 2011
Accommodation and facilities:
great place in the middle of it all, but not loud at night like i expected. The pool is heavily chlorinated, and boring. The breakfast is great, and served right by the beach. Will certainly stay again.
Reservation service:
very fast and safe and reliable
Date: Oct 15, 2011
written by: Charles Fuller
Date of stay: Sep 27, 2011
Accommodation and facilities:
i like the veranda which can be see the garden and the swimming pool directly
Reservation service:
very good
Date: Oct 04, 2011
written by: LIN MINGYAN
Date of stay: Sep 06, 2011
Accommodation and facilities:
convenient traffic, 5 minutes to the pier, close to restaurants and massage outlets. 10-15 minutes to the beach.
only 1 swimming pool.
moderate room, big bathroom, with porch, but old tv.
only 1 receptionist, quite busy, no smile.
all staffs I met in hotel are not warm and friendly.
room make-up not prompt.
regarding the price, just fine, not as value for money as my expectation.
Reservation service:
provide good price, many forms for paying.
Date: Sep 13, 2011
written by: HuangHong
Date of stay: Aug 10, 2011
Accommodation and facilities:
quite good
Reservation service:
Date: Aug 14, 2011
written by: Moo Yuen Siang
Date of stay: Jul 08, 2011
Accommodation and facilities:
Would not check us in without paper copy of evoucher ( declined to view copy on mobile phone, declined to receive copy via email and declined to get a paper copy first thing after the family was settled in our room).
Pool was stronly chlorinated (?) and our kids eyes were irritated after using the pool.
Otherwise no happy with hotel. Nice standard and no noise problems.
Reservation service:
Date: Jul 15, 2011
written by: Tord
Date of stay: Jun 22, 2011
Accommodation and facilities:
This hotel is TERRIBLE. We got robbed on the first night. We had left our money in our code locked safe and left our key in reception when we went out. It was obviously an inside job. The manager even tried to get us to change our story when we rang him from the police station. Pool is too small, not enough sun loungers, there is only 6 for the whole hotel. Breakfast is disgusting, only edible thing is the fruit. Flies are everywhere. Be prepared to get eaten alive by mosquitos in the rooms. The shower was dirty. It is completely overpriced for what you get AND it is the wrong side of the island to stay on. For the nice beach and the good bars and nightlife do not stay on tonsai bay.
Reservation service:
The booking service on this website is efficent and easy to use.
Date: Jul 05, 2011
written by: Demelza Glynn
Date of stay: Jun 11, 2011
Accommodation and facilities:
I ve stayed at this hotel severel times before, but a lot of things has happened i the last couple of years!
A new Gym, extra rooms and a new reception, but it s still my favourite on Phi Phi. It s not the cheapest place, but it s worth the money!
Free internet at the Gym, but they should have (free!) WiFi all over...
Reservation service:
Date: Jun 14, 2011
written by: Michael Fedder Henriksen
Date of stay: Jun 08, 2011
Accommodation and facilities:
Love Banyan Villa.. location is great and i ve stayed there a number of times. The new gym looked impressive, but I didn t use it ;)
Reservation service:
Date: Jul 11, 2011
written by: Markos Demetrious
Date of stay: May 20, 2011
Accommodation and facilities:
Its garden room is quite old room equippment, and dark room light as well. Receptionist is not very helpful and no orientation at all. Till 11pm at night, and start from 4am in the morning, you will hear big noise from its neighbor diving school, which Reception can t solve it. I was waked during 1st night by that noise. Anyway i don t have very good feeling with Banyan Villa. May choose other hotels next time. Thanks-
Reservation service:
Good, patient!
Date: May 25, 2011
written by: HUANG SUZHEN
Date of stay: Apr 28, 2011
Accommodation and facilities:
Great location. only a stone-throw distance to the beach and 5 mins walk to the pier. Not a big room and the facilities need to be remodelled. But, in Phi Phi, what you need are a bed, shower and breakfast. The hotel provides everything mentioned above. BTW, you could enjoy 10% discount when you have dinner in Tonsai Seafood. Just ask the front office to give you the voucher.
Reservation service:
Date: May 02, 2011
written by: qi zheng
Date of stay: Mar 10, 2011
Accommodation and facilities:
Great location- close to peir and in the middle of the tourist area and very close to beaches. Pool was very nice, well landscaped. Pool could have used more skimming and more sun beds. It was always difficult to find places to lounge. Not much room left by the pool, but lawn areas nearby could accomodate. Room was smaller than it looked in the pictures. Very hard beds, which seems typical of asia. Rules were very restrictive, only one pool towel per day and if you didn t return it by 8pm they were calling you. Hotel staff was cordial, but very forceful with reminders including barking that we were to check out when we requested pool towels at 8am on the day we were leaving. We just wanted to use the pool for a couple hours before leaving.
Reservation service:
Easy to book. It can be concerning to give credit card information based on the email communications, but it was all easy and worked out fine.
Date: Mar 13, 2011
written by: Jen- USA