Accommodation and facilities:
great

Reservation service:
great

Accommodation and facilities:
I had a very enjoyable stay with Grande Centre Point Ratchadameri. I will surely return to stay when I go to Bangkok again.

Reservation service:

Accommodation and facilities:
Great hotel!!! Good location, splendid service, and rooms well maintained. I highly recommend this hotel to anyone intending to stay in bangkok.

Reservation service:
Very good. Due to the flood situation in bangkok, I appreciate the fact that you allow changes to my reservation if I decide to postpone my trip (but which I carried on anyway).

Accommodation and facilities:
I booked the Excecutive Suite: Perfect room, big, well equipped, comfortable. Kitchen with washing machine, dining area, flat screen TV. Good for traveling with children: Crib provided, Kids playground is good. Pool you will enjoy. Everything in walking distance: Siam Square, New World and other malls (TukTuk to MBK 40 Bath!!). Only one bad moment: the breakfast - go to the next mall or Starbucks. You will get your breakfast in an uninspired room, like a kantine. Selection: mostly asian food - the prepare every egg you like on an egg-station (good!). Coffee quality: Very poor. Fruit selection ok.

Reservation service:

Accommodation and facilities:
I have stayed at this great hotel many times over the past few years. My only complaint is the standard of the breakfast and the poor breakfast room. No windows, very down market for such a great hotel. There is also a limited menu and lacks a choice of fresh fruit.

Reservation service:
Great.

Accommodation and facilities:
I have stayed at this hotel about 15 times and always found it to be great value for the location, standard of suites and service. The only thing they could improve is the breakfast. Very limited choice and lacks a good range of fresh fruit. The breakfast room is not very inviting and is more like a staff facility. Otherwise the Grand Centre Point is a great place to stay.

Reservation service:
Prompt service and good value

Accommodation and facilities:
good location,just near shopping central ,service is good ,but if they dont forget give me morning call since i catch earlyest fly . thats ok ,i think all the things is good here !

Reservation service:
great as always

Accommodation and facilities:
Convenient location, 5 min from Ratchadamri train station. Conducive enviroment, not on main road which can be very noisy. We booked studio apartment. Adequately furnished. However plates and cutlery are lacking in the kitchen. We used the plates, and chamber maids removed plates from room instead of replacing them in cupboard after washing. Chamber maids have to be more careful as they left small broken pieces of glass on vanity table and on floor without noticing it. Water temperature on the bathroom taps can be rather difficult to control. Bed is very large but bed and pillows are of inferior quality. Did not sleep well as they are not firm enough. After sleeping on the pillows, they become very flat causing neck pain. Bed shakes too much whenever you move abit. There is a DVD player that we used to play our CD on. There are many TV channels to choose from. Hotel is not flexible enough. I had a medical procedure done in BKK and requested for a later check out time so that I could rest abit more before going to the airport at 3.30pm. Check out time is 12pm, but they allowed me to stay in room till 1pm only. Breakfast spread is usually the same. I stayed there from 15 to 16 August and from 20 to 23 August, Spread was the same with very slight changes, such as fried bee hoon to fried rice noodles. Hotel staff needs to be better trained. I witnessed front desk staff speaking and raising voice very rudely to hotel guest over the phone. She hung up the phone and continued to complain about the guest in front of her colleagues in full view of all the other waiting guests at the reception counter. There was one night when I had a fall when I walked back to the hotel. The manager and one of the security men saw me limping back with my husband holding onto me, but none of them enquired how I was or if I needed help. Concierge does not look helpful or happy when approached. She snapped angrily at a porter when the latter helped us ask her a question on direction. This particular porter is good, he attempted to speak to us in Mandarin and helped us with our directions. Another staff I am impressed with is a waiter in Mesamis Cafe, the only restaurant in the hotel. Didnt get his name but he was very attentive to our needs and served very well. All in all, I would say, most of the hardware is there, but hotel is still lacking in the software, that is the soft skills of the hotel employees.

Reservation service:

Accommodation and facilities:
very good

Reservation service:
perfect

Accommodation and facilities:
A great hotel in a really good location. Very close to the skytrain for exploring the city or only a 10 minute walk to Central World, Paragon and Siam Square. The rooms are fantastic - very spacious, well appointed and immaculately clean. The pool is lovely and the breakfast buffet is very good - you would have to be really fussy not to be impressed! We (2 adults and 3 teenagers) stayed here for 2 nights and thoroughly enjoyed it and found it a great base.

Reservation service:
Great booking service

Accommodation and facilities:
My wife and doughter used to live just next soi some time ago so this was our prefered location - and it is the best one - you can reach on foot many important locations (malls, park, etc). First time in Centre point and yes everything functioned properly (as it should for that level of price). We have no complains of quality or service nature. Personnel was kind and prompt.

Reservation service:
Booking was smooth and secure - as always. I used Sawasdee booking few times and no complaints at all.

Accommodation and facilities:
This is a wonderful hotel to stay at. The stuff is very helpful and serviceminded. The breakfast at the hotel is really nice. The hotel is close to shopping.

Reservation service:
Easy booking service. Quick answer on the booking request. The payment works fine.