Accommodation and facilities:
Great location (right off the beach) but far enough back that the sound of the boats is not heard. Cute rooms, nice balconies, amazing pools (although the bigger one was often cloudy - perhaps too many chemicals?) and good food. Be prepared for no alcohol served as it s a Muslim establishment - but you can buy it just next door and bring it in to the restaurant.

Reservation service:
Very professional, efficient, and timely.

Accommodation and facilities:
very beautiful Hotel. I was booking the jacuzzi suite and was happy. Generaly: the Railay Beach was nt the great location which i suspected but the hotel itself is perfect.

Reservation service:
Perfect Booking service via Internet.

Accommodation and facilities:
We are very satisfied with our stay at Railay Village Resort. Everything worked out perfect

Reservation service:

Accommodation and facilities:
Excellent stay. Very nice, clean and spacious room in the 2-storey buildings around the pool. Friendly and helpfull staff (changed the ground floor room initially given to us to a 2nd floor room upon our request with no hassle). Good beachfront restaurant. Great location right on the beach of Railey West. Disagree with the numerous negative comments about Railey Beach and this resort that are on various travel sites. We were perfectly happy with everything.

Reservation service:
smooth booking

Accommodation and facilities:
This hotel is pretty good. Outstanding room space designed and its location is closed to railay west beach.

Reservation service:
book serive is excellent

Accommodation and facilities:
What a week!!!! Fantastic, magic location, better than good facilities & really friendly, happy staff. Thoroughly recommended!!!!!

Reservation service:
Really easy to use, efficient & effective

Accommodation and facilities:
the transfer by boat from krabi to hotel was very long, we had to wait more than 30 mins. not good. especially with the rain coming. driver of the bus did not manage this proprely.

Reservation service:

Accommodation and facilities:
Nice location on the beach of West Railay. The restaurant, where you also take the breakfast, is close to the beach. The rooms with balcony on the swimming pool are very nice. The swimming pool is very nice with lots of flowers around. The spa provides very good quality massages. The restaurant is not expensive and very good (the best of West Railay accoring to us). The hotel does not have extra bed for third person. It only provides mattress on the floor.

Reservation service:

Accommodation and facilities:
Fantastic stay! We stayed in the spa villa which was at the front of the resort and was very luxurious. The staff were very helpful and courteous. Room service food was exceptional! The spa services were a bit expensive though compared to the massages prices in Railay.

Reservation service:
Quick response and very cheap rates. Could be improved though if you had an instant confirmation feature on the website.

Accommodation and facilities:
Hi We enjoyed the place very much, however on our first day we wanted to use the Jacuzzi, there was a problem with the Jacuzzi and we called the housekeeping to fix it. Since then we did not use or try to use the Jacuzzi. When we checked out we were asked to pay 3000 bath for fixing the Jacuzzi which we never used. (they claimed that the Jacuzzi handle was broken....we did not touch it as I SAID WE NEVER USED THE Jacuzzi) The manager was not in place and did not answer the phone. The lady that charged us was very unpleasant , she did not release us unless we pay the 3000 bath, we had no choice (we had a flight to catch) so I paid it (I felt like an hostage) I still plan to contact the manager and to get my money back, but this ruin our memory of the great time we had in this place. Thanks Rivka

Reservation service:
Great

Accommodation and facilities:
WOW WOW WOW!!! GORGEOUS!! EXCELLENT EXPERIENCE!! we had a very pleasent stay at railay village resort!!a beautifull villa with a amazing big jacuzzi bath which 2 people can easily fit into!! great breakfast!! 2 great pools!! when we needed assistance they helped us very friendly!! we had a really great time!!the location is perfect because you can easily it is on a great beach which is on the west side with a beautifull sunset!!the east beach is horrible!!but you can walk to the other side to pra nang beach which is alsa GREAT and ver beautifull!!

Reservation service:
VERY attentive and great sevice!! im Very impressed!! will always use them in the future!!

Accommodation and facilities:
Railay Village for us certainly looked like the best hotel on East Railay if you want to stay at a quality hotel with good rates. Location is great. We stayed in a Pool Villa and was very happy with that choice. The pool outside was big and beautiful and never crowded. Breakfast was very good - they make pancakes and omelettes on your order and there is plenty of fresh fruit, sandwiches, hot food, cereals etc. All hotel staff was very friendly. Only minus was that there were never any hot water at all in the room -but it was so hot during our stay that we didnt mind a cooling shower in the evening. Room was spacious, bathroom as well with both shower and a bathtub. Cleaning very good. East Railay is a very nice beach - west is cheaper in terms of food and drinks but it stinks quite a lot from the swamp - we named it stinky beach instead ;-) I would definitely stay at Railay Village next time.

Reservation service:
Worked flawless.