Date of stay: Apr 06, 2011
Accommodation and facilities:
Very friendly and helpful staff. Good value for your money. Only down-side was that the laundry service was very expensive compared to other hotels we have stayed at.
Reservation service:
Excellent service. We had some troubles with a potential flight cancellation and sawadee was very helpful in contacting the hotel we had booked and was even able to get a refund although the hotel policy would normally not have allowed it.
Date: Apr 11, 2011
written by: Donald Bruce Easton
Date of stay: Mar 27, 2011
Accommodation and facilities:
A big place with something for everyone, useful local restaurants and friendly helpful staff
Reservation service:
Somewhat daunting for the first-time visitor to Thailand - once you re familiar with country and its ways, it s all good.
Date: Apr 10, 2011
written by: Mr. David Scott
Date of stay: Dec 28, 2010
Accommodation and facilities:
What a fantastic place to stay, Customer service is foremost at this property. The rooms were clean, The view was spectacular of the Golden Triangle. I would stay here again and recommend to others!!
Reservation service:
Very simple!!
Date: Jan 01, 2011
written by: Mark Baltierra
Date of stay: Jul 28, 2010
Accommodation and facilities:
not good service when I chang the table for breakfast I lift the plate and glass by myself the staff look me but not help
Reservation service:
Date: Jul 30, 2010
written by: Nutthongchai Amornmongkolthong
Date of stay: Apr 17, 2010
Accommodation and facilities:
Great resort to stay at. Lovely reception area and building. Well maintained even though it is an older establishment. Staff very pleasant and friendly. Grounds beautifully maintained as well. Good swimming pool along with other activities. Lovely restaurant and superb views of the Mekong River. Very large rooms, fresh and very clean with a great balcony and excellent views. We arrived for Songkran and had a fantastic time with the locals. Good location with lots to see and do. Will definitely be back again.
Reservation service:
great no problems
Date: Jun 20, 2010
written by: Ange T
Date of stay: Apr 09, 2010
Accommodation and facilities:
Large hotel, our room having a balconey over looking Mekong river and borders of Myanmar & Laos, great views also from the resturant and bar areas.
Reservation service:
Great service as always.
Date: Apr 26, 2010
written by: Paul O`Shannessy
Date of stay: Mar 27, 2010
Accommodation and facilities:
Good and Nice Hotel. It really value for money. The staff there is also very friendly. Will stay there again if travling to Chaing Saen
Reservation service:
As usual - prompt and good
Date: Mar 29, 2010
written by: CHUA WAI MUN
Date of stay: Feb 06, 2010
Accommodation and facilities:
The Imperial Golden Triangle Resort is a beautiful hotel set in an excellent location, at the heart of the Golden triangle. The hotel staff were very friendly and helpful. Breakfast was a good variety. The hotel is within a few minutes walking distance from local shops and massage parlours. Please note that the hotel is at leasy an hour away from Chiang Rai town centre. However, it is a very tranquil and quiet setting and the views from the hotel are absolutely magnificent. There are hardly any restaurants in the area for dinner. However, the hotel offers a wide variety of meals for dinner which is good value for money. For those of you who want a good massage service, I highly recommend the massage parlour just outside the hotel (its a minutes walk down the hill from the hotel). I highly recommend the Imperial hotel for its service, views, quality, location and staff, and would definitely rate it higher than any of the 5 star hotels I have lived in within that area
Reservation service:
Great service from the staff at sawadee. Thank you
Date: Feb 14, 2010
written by: Miss Rajvi Kishorechand Mohanlal Shah
Date of stay: Feb 04, 2010
Accommodation and facilities:
Hotel is located on the slope right below viewpoint. Near hotel are piers with boats for Byrma-Laos-Thailand trip.
Staff is friendly, but convinced us to check-out too early so we missed breakfast (and breakfast-box is lousy) and then spend about an hour in airport.
Reservation service:
Perfect
Date: Feb 06, 2010
written by: Dmitry Turevskiy
Date of stay: Aug 28, 2009
Accommodation and facilities:
very nice hotel,offering excellent service/food and very efficient staff.located right on mehkong river with excellent views from balcony. close to all tourist locations.
Reservation service:
excellent,no hassles.
Date: Aug 30, 2009
written by: Phillip william nelligan
Date of stay: Aug 10, 2009
Accommodation and facilities:
Fantastic setting and views, each room with a veranda overlooking the Mekong river. Very quiet location, nice, spacious rooms. Highly recommended. Hotel will organise transit to and from Chiang Rai, but if there are only 2 of you it is cheaper to arrange your own taxi.
Reservation service:
Smooth and efficient.
Date: Aug 20, 2009
written by: Michael Hickson
Date of stay: Jul 07, 2009
Accommodation and facilities:
Very nice hotel, great view. It is outisde the city however very nice to relax and enjoy the beautiful view on the golden triangle. Good breakfast and very nice view from the restaurant.
We booked an extra night locally.
We would definately go back there.
Reservation service:
As usual no problems and better prices thann booking locally the additional night.
Date: Jul 20, 2009
written by: Gian Andri Bivetti