Accommodation and facilities:
hotel maintanance is bad,not enogh clean,bad smell around the pool, bathroom smells bad and not clean.

Reservation service:
very good!

Accommodation and facilities:
this place is well situated, but you have to book the best rooms... Beware of the 31st of december diner!! It is really a shame: 3000 bahts each to eat very poor food( not even a prawn or grilled fish and just 1 glass of nasty australian wine)

Reservation service:
no particular problem

Accommodation and facilities:
Nice location if you want to stay close to downtown but for us very bad experience. Firework and noice from beach (50m) evening and night. Have to pay for internet - very expensive. People working in hotel try to charge you for everyting.

Reservation service:
Good

Accommodation and facilities:
would not recommond to anyone.

Reservation service:

Accommodation and facilities:
The Resort is on the perfect place, in the middle of the main beach, but totally quiet in the evening for sleeping. Directly at the beach, max. 2 min by feet, the beach and the water is very very nice and clean!! the hotel area also very nice, two great pools. I changed the place on Koh Samui a lot until I found Al s Resort, and there i stayed.

Reservation service:
Best Service!!

Accommodation and facilities:
We arrived at Al s resort and had a standard room booked - this room was disgusting with mosquitos everywhere, the drains made the whole room stink. We stayed in this room one night as the hotel was full due to the full moon party - the next day I complained to the manager who was unhelpful and patronising. She upgraded us but made me pay 820BHT for the upgrade. The day we were leaving I asked if I could pay extra to keep the room for longer as we were not flying until 8pm - they said we couldnt but they would give us a room to shower in - I thought this was great until it came to the time and we were shown down a back alley to the staff showers which were tiny, grotty and dirty for the two of us to cram into and shower. Not a good experience for the last 3 days of my holiday. Would not recommend this hotel.

Reservation service:
Excellent

Accommodation and facilities:
Perfect location at Chaweng beach (which in our opinion is the best place to stay at Samui). Shopping and restaurants just outside the area. Supermarket/grocery store conveniently placed 20 metres away from the hotel reception. Kind and helpful staff. The hotel area and buildings have been upgraded curing the last year and give a nice impression. This time at Al s we stayed in a Courtyard Suite - spacious with one bedroom and a living room, very suitable for a family with 2 kids. A nice swimming pool just outside the door. This is the 3rd time we ve stayed at Al s Resort and if we return to Koh Samui and Chaweng in the future we will defenitely consider staying here again.

Reservation service:
Very smooth, quick response. We have used sawadee.com at many occasions and find this booking service very convenient and reliable.

Accommodation and facilities:
hotel trés bien situé trés propre . jolie chambre .trés bon service . belle piscine avec bar dans la piscine donnant sur la mer.a recommander un trés bon 3 étoiles...la plage magnifique

Reservation service:
trés bien tout a votre service...

Accommodation and facilities:
Good pool area, really nice staff and good breakfast and perfect location. Beach clean and nice. Room ok (superior) but bathroom worn down and a bit dirty. The warm water smelling a bit nasty the first few minutes of showering. A lot of mosqitos finding their way into the room. Choose a more expensive room type for better standard.

Reservation service:
Worked perfectly!

Accommodation and facilities:
This has been our 2nd visit to Al s resort and we had a great time. The location is fantastic as we had a sea view room right on the beach, absolute bliss! Already miss being there. The only negative is that is seems as though the hotel facilities are deteriorating over time (our last visit was 5 years ago), and the breakfast was not great, but sufficient, but given the cost, it was still great value for money.

Reservation service:
Very efficient, fast and trustworthy service!

Accommodation and facilities:
good room and location food need more variety outside call must be can be direct from the room

Reservation service:
good service

Accommodation and facilities:
Very handy to the bustle of Chaweng beach, but quiet enough to get away from the crowds. Garden rooms had an odour about them, the bathrooms were disappointing. Our shower rose wouldnt stay in its holder. The bathroom just didnt feel clean, Although the cleaners did make an effort to clean daily [with good tips]. Pool area good. Whole place could do with a freshen up, restaurant included. Staff friendly.

Reservation service: