Accommodation and facilities:
The hotel is at an excellent location and has huge potential. Overall OK, but rather disapointing in some aspects: - staff are nice but very lazy, rooms not clean, and no approach for service - Basic Breakfast - Some rooms are getting very strong feedback bass noises from the night parties. I have to say the hotel owner was super nice and help us on an incident in the best possible way.

Reservation service:
Efficient, no problems.

Accommodation and facilities:
Great location for a hotel straddling both beaches. Room was lovely and magnificent view from our room 2304. However, on check-in we were left to find our room block for which there were many, had to go and pick up our bags from reception and no welcome drink. The pool is nice but many tiles are broken around pool or insecure plus for 3 out of our 4 day stay the pool clorination system malfunctioned or something as the water turned horrible brown colour. Our Room AC did not work properly, we asked for fans on our second day as was too hot, they said spares had arrived and was being fixed that day. Nothing improved. Also no laundry facility at this hotel and you have to take to local shop. All in all, pay for location only, dissappointing hotel and would not stay here again.

Reservation service:
Sawadee very good but feel they should check out all the feedback regarding hotel AC and condition of pool area if they continue to advetise this hotel at high rates.

Accommodation and facilities:
This was our second stay at Phi Phi Island Cabana and, as with our first stay, we enjoyed every minute of our stay at the resort. The staff are fantastic and the breakfast choice is excellent. Only downfall is that wifi should be available at no cost. A huge thank you in particular to Ms Tim who ensured that our every need was met - the service was phenomenal!

Reservation service:

Accommodation and facilities:
Amazing view from our rooms. Very good and huge poolarea. The hotel pretends to be a five star hotel but they do not live up to that. Very dirty underneath the beds. Good breakfast and good location. No free wifi network anywhere at the hotel, it was ridicilious expensive (120 baht per hour).

Reservation service:
Good

Accommodation and facilities:
Hotel a bit old a tatty especially considering how much we had to pay as it was Christmas time. Disappointed with Phi Phi it is defintely for the young who want to drink lots of alcohol out of buckets. My friend described it as the Blackpool of Thailand. You can stay in a place that costs hundreds less than we paid, so the hotel was not worth the money.

Reservation service:
Booking was correct and good.

Accommodation and facilities:
We decided to splurge on our stay in Koh Phi Phi. However we did not feel that this hotel was good value for money. Our main issue with the hotel was that the music from the bars/parties could be heard until well after 1 am which was not good for us as we were a family travelling with a small child. The music kept us up at night so we did not find this hotel relaxing at all. That being said, the room was nicely decorated but relatively small compared to other hotels we had just been staying in. We had a balcony with a lovely view of the water. The breakfast served in the morning was probably one of the best we had in our 4 weeks of travel. The pools were fantastic and we really appreciated the kiddy pool. The hotel is right on a beach but it was really crowded so did not lend itself for the relaxing and quiet holiday we desired. The hotel is just a few minutes walk to all the main restaurants and shops on the island. If this hotel was located on a quieter part of the island we would recommend but at this point we would only recommend if you are up late or are able to fall asleep with loud music playing.

Reservation service:
r24thailand was fantastic. We had a response within a few minutes of sending our request. Moreover, they realized that there may be an issue with our booking because we wanted to check out on Christmas Eve Day and the hotel did not want to approve this. r24thailand.com provided amble warning and tried to ensure that everything was smooth for our check-in and that we were able to check-out on the date desired. We were really impressed with the service and would recommend this website for booking.

Accommodation and facilities:
great location,rooms were quite good with great views from our balcony,bathroom was old and very small,the brekky was ok and the pool was brilliant.we had 2 kids aged 3 and 5 and it was a great place for them with 2 beaches and a great pool.will stay again

Reservation service:
ok but took time to get confirmation on my room booking

Accommodation and facilities:
Hotel was very nice and clean. Beautiful surroundings and nice private beach. On the negative side was high music every night from 9PM to 0130AM on the beach 300 - 400 meters from our hotel. After three days we were relocated to at room above the pool on the 1st floor, that helped a lot so if you are staying ask for a room with a nice view of the pool and the sea.

Reservation service:
Very good as always

Accommodation and facilities:
bad servis by the staff !!

Reservation service:
Grate website

Accommodation and facilities:
2nd stay - Phi Phi is a lovely island.

Reservation service:

Accommodation and facilities:
For muslim people, is not easy to find halal food, toilet near pool not good, but all hotel staffs are polite to everyone.

Reservation service:
fast, but not attaching e-voucher hotel until I sent another email to request it.

Accommodation and facilities:
Great location, but very bad swimmingpool. Old and the bottom is black because of algies. Just clean it with a couple of people, and it looks a lot better. Rooms are ok but never worth the raiting of a 3 or 4 star hotel. Service poor. Sorry but i can not make it beter then it is. To expensive.

Reservation service: