Date of stay: Jan 07, 2012
Accommodation and facilities:
Nice hotel! Everything is OK. Clean beach, calm sea, green trees, helpful staff. But they should put more beach chairs becouse all of them are taken till 8 am.
Reservation service:
Perfect!!!
Date: Jan 11, 2012
written by: Vitaliy Makhmutov
Date of stay: Oct 21, 2011
Accommodation and facilities:
Rooms are a bit used. Staff could not be more helpful and absolutely delightful
Reservation service:
Always a pleasure
Date: Oct 24, 2011
written by: Anthony Ryan
Date of stay: Aug 15, 2011
Accommodation and facilities:
WOW! one of the best hotels I ve ever stayed at. not 3 star! more like 4+. We spent 8 nights and it felt like home from the first night. stayed with 2 kids aged 1 and 3 and they loved it. staff nice to kids. gr8 pools and small playground. Very happy and friendly staff. gr8 food. large rooms. double bed and extra bed. very clean rooms and cleaned well everyday. 2 showers- indoor and outdoor in lovely garden.
Reservation service:
Date: Aug 28, 2011
written by: Elizabeth Miriam Barnett
Date of stay: Feb 25, 2011
Accommodation and facilities:
Lovely hotel at the beach. We stayed in one of the two family beach front bungalows (V01). The room was super. We only missed one thing, a shower (only a jacuzzi bath) in the outdoor bathroom at the back. Lots of fresh towels every day decorated by fantastic towel artists ! Very good and fast service. The breakfast bufé was OK except fot the disgusting cheese which is a chapter they really have to learn more about.
Reservation service:
Date: Feb 28, 2011
written by: Hans Näslund
Date of stay: Feb 08, 2011
Accommodation and facilities:
good
Reservation service:
good
Date: Feb 11, 2011
written by: Fung Nga Yee
Date of stay: Jan 02, 2011
Accommodation and facilities:
Great place, good breakfast, nice beach, fantastic new years buffe.
AC did not work for 2 nights, then they fixed it.
Reservation service:
Date: Jan 12, 2011
written by: Per Delvert
Date of stay: Mar 31, 2009
Accommodation and facilities:
Ganz tolles Hotel. Tolle Lage am Long Beach. Zimmer sind alle neu renoviert, wir hatten einen Bungalow ganz vorne am Strand mit Luxus-Bad.
Gutes Frühstück, am Strand sind jede Menge Restaurants und Bars.
Gerne jederzeit wieder nach Lanta ins Lanta Sand Resort!
Reservation service:
Einwandfrei
Date: Apr 08, 2009
written by: Wege
Date of stay: Mar 15, 2009
Accommodation and facilities:
Disappointment. Booked a very expensive beach front bungalow (7600 B). This is not a beach front bungalow. You have the view of the restaurant and cannot see the sea nor the ocean! The other rooms ma be worth the price but the beach front are not. High music from bar next door leaving no peace. The employees speak very bad English for a resort of this standard. The air cons make a lot of noise making it impossible to use them at night if you want to sleep. The restaurant is overpriced.
The beach is very nice. The breakfast is lovely with anything you could wish for. Spa is OK.
Lots of Swedish package turists. Not sure I would reco this place to othes.
Reservation service:
Very good. Everything worked very well.
Date: Mar 25, 2009
written by: Hanne Birkbo
Date of stay: Jan 08, 2009
Accommodation and facilities:
We were informed the hotel was recently built and that was evident, it was modern and externally well above standard to many hotels in the area, however it did have its faults. The deluxe pool access room we stayed in showed excessive signs or wear and tear, sometimes the bedding was discoulered and pillow cases had cigarette burns. For what we paid per night in high season we expected better. The staff were fantastic as the majority of Thai people are, nothing was to much trouble. The hotel policies i thought were out of touch as I exchanged £100 cash for Bahts and were unknowingly given a better exchange rate. Two days later i get a phone call asking to pay the money back which was around £27. I was greeted by a very embarressed member of staff who served me initially and tried to explain the mistake. I was also informed by another member of staff that if i didnt pay the money back the staff member would have to pay it back herself, which i thought was ludicrous. I run a business myself and in our company a manager would just explain and ask politely for the money to be refunded if that was refused because it was our mistake we would take responsibility and not charge the customer and especially not the staff member on a first occasion. This became apparent again when a glass in our room was accidently broken and put on our final bill. The amount was miniscual but adding £1.60 when we paid £200 per night is insensitive
Reservation service:
Fantasic as usual.
Date: Jan 20, 2009
written by: Peter Hardy
Date of stay: Sep 23, 2008
Accommodation and facilities:
Beautiful resort. Our first night we stayed in one of the Beach Bungalows looking right at the water. Older but very comfortable with a huge king bed and lovely big bathroom . The beach was lovely for walking. We did not swim but went up to our knees. Not busy at all. We were told upon arrival that the resort had booked a large group in for a retirement party so the restaurant was somewhat noisy ( not the usual case for September ). Next morning after telling them we did hear the Karaoke and laughter till quite late they upgraded us to a Deluxe Pool access room. These were away from the water but in a newer building . More modern including the in room safe . So cool to be able to swim right out your room door .
The breakfast food was good. We especially liked the french toast. You can also if you prefer walk out the front of the resort and down the clay road to the Eden Bar on the left in the Charm Resort for more wine selection and great dinner food. Opens at 7pm.
Lanta Sand Resorts staff were always friendly and attentive . I would recommend this resort.
Reservation service:
Used them before
Always no problem, excellent in fact.
Date: Oct 07, 2008
written by: Brenda
Date of stay: Apr 10, 2008
Accommodation and facilities:
This hotel was a big dissapointment with the service. A girl working for breakfast were really unkind and not smilling at all. We almost felt uncomfortable to ask something.
The situation of the hotel is good because near of Saladan town which is the only town at koh Lanta.
We stayed at the deluxe access pool which was ok, but whitout swimming facilities this place is boring.
I would not recommand this hotel because I think there s much better hotel to stay at.
Reservation service:
Exellent !
Date: May 21, 2008
written by: quentin drouillon
Date of stay: Mar 20, 2008
Accommodation and facilities:
Very nice resort and friendly staff. Spacious and lovely bungalows, good restaurant, nice pool area - especially when travelling with children. The beach though is better for the children at Long Beach. But no complains at all - if we have the chance we will come back.
Reservation service:
Quick reply and no problems at all.
Date: Apr 02, 2008
written by: Pernille Skovø