Date of stay: Nov 29, 2011
Accommodation and facilities:
Difficulty in communicating with hotel staff. They do not speak or understand simple English at all, so got problem in communicating with them. That is very frustrating.
We have booked transport to Hotel in advance, but hotel transport did not turn up at the airport to pick us up, even though we have already given our arrival time to them and we waited for almost one hour for the transport to arrive. This is really very bad service, no responsibility at all.
Reservation service:
Date: Dec 02, 2011
written by: Simjojo
Date of stay: Jun 08, 2011
Accommodation and facilities:
Should upgrade the room key lock to electronic system. While I was there, there were no deck chairs at the pool side. Overall location, service, is good.
Reservation service:
Excellent, accept pay-pal where-else other booking agent need photocopy of our passport. My first and will definite book again on my next vacatioin.
Date: Jun 11, 2011
written by: Ben Chew
Date of stay: Feb 25, 2011
Accommodation and facilities:
Thanks to the staff and all other persons for a comfortable stay on rajamangala hotel
Reservation service:
Very good without problems
Date: Mar 08, 2011
written by: CarstenGinger Thorsen
Date of stay: Feb 21, 2011
Accommodation and facilities:
a nice resort, better than most of the 3-4 stars hotel in Hatyai. highly recommended for a relaxing seaside vacation.
Reservation service:
Date: Feb 25, 2011
written by: Lee Wai Heem
Date of stay: Feb 07, 2011
Accommodation and facilities:
A nice quiet resort. Friendly and helpful staff. There are a row of stalls for food if you dislike hotel food. However, it is a little away from the town centre. Need to take a tuk-tuk.The check in was one of the fastest i had experienced - less than 15 seconds!
Reservation service:
Realiable and quick. Helpful.
Date: Feb 10, 2011
written by: Choo wan yat
Date of stay: Feb 04, 2011
Accommodation and facilities:
The location was not near to the old city or main town area but it is just right infront of the beach. Not a problem to access to the old city or town area. There are a lot of restaurant just outside the resort. However the receptionist was not so friendly. They should smile more. The breakfast spread was simple. No towels available at the pool side. Overall is ok. The resort is expanding and I supposed the new rooms will be better!
Reservation service:
Date: Feb 07, 2011
written by: Lim Teng Hwang
Date of stay: Mar 30, 2010
Accommodation and facilities:
i had no problems with hotel but left with bad impression of front desk admin staff who were dishonest in their dealings with me trying to charge for room facilities that i neither booked or used.
Reservation service:
excellent response as always.
Date: Apr 02, 2010
written by: Ronald searle
Date of stay: Jan 26, 2010
Accommodation and facilities:
We enjoyed a very good stay at the hotel, friendly staff, good breakfast, quiet neighbourhood and still close to town and sea. Old town about 15 min walk, sea about 3 min, just across the road. Only one single remark, please do something about WIFI, very poor connection and many times even no possibility to connect.
Reservation service:
booking without any problem, check-in at hotel in less than 5 minutes
Date: Jan 28, 2010
written by: GEENS Henri
Date of stay: Feb 15, 2009
Accommodation and facilities:
walk across road to beach.lovely sandy long sandy beach nearly always empty.hotel very clean,quiet.staff friendly.i came 2 years ago and was disappointed with breakfast menu.this has been rectified and breakfast now very good.i would stay again next time i visit.
Reservation service:
booking service excellent.
Date: Feb 24, 2009
written by: Ronald Alan Searle
Date of stay: May 18, 2008
Accommodation and facilities:
Lovely hotel with friendly, helpful staff (not many understand English though so was difficult explaining our requests and didn t always get what we asked for, but we got by). We stayed in a Superior Room which was clean and nicely furnished (simple & tasteful). Bathrooms were clean with spacious shower cubicles. The cable TV, mini-bar and free wi-fi all added to the relaxing feel. Would ve been great if rooms had its own tea/coffee facilities. Architecture and decor of hotel lobby & lounge is lovely - traditional Thai/colonial.
The restaurant, The Chalatat, however could do with a bit of a revamp, i.e chairs would benefit from a reupholster, table mats & centrepieces should be replaced and stage area could do with a revamp as well. Other than that, the restaurant has a nice feel to it and food, we thought, was okay - not too much variety though. Had just one meal there and two breakfasts.
Overall, I would recommend this hotel to anyone looking for a relaxing, pleasant stay in Songkhla. It s positoned right across the street from beautiful Samila beach - long stretches of white sand and beautiful warm Gulf waters. Stunning, peaceful place with a real opportunity to interact with the locals.
Reservation service:
Booking service was fast and efficient. Got a prompt response to my enquiry. No problems on check-in. Will definitely use this service again.
Date: May 22, 2008
written by: Nazlee
Date of stay: May 18, 2008
Accommodation and facilities:
Exceptional value for money. Stayed in a first floor poolside room which was huge. The breakfast was pretty average but more than adequate and the staff were helpful and very friendly, Situated on the beach road and within walking distance of many local restaurants , this hotel comes highly reccomended.
Reservation service:
As always , spot-on. Keep up the good work
Date: May 27, 2008
written by: David Pawsey
Date of stay: Mar 08, 2007
Accommodation and facilities:
hotel clean,nice pool,disappointing breakfast arrangements switching from buffet style to order and back again.tables not cleared until meal finished.
Reservation service:
excellent
Date: Mar 23, 2007
written by: Ronald Searle