Date of stay: Jan 03, 2012
Accommodation and facilities:
We have stayed at this hotel several times.the location is good very central to down town roi-et. This time we found the food was not as good has before and over priced. Rooms are good value for the money. everything worked and was clean. we would stay there again. staff frendly
Reservation service:
The only thing was the sawadee person that book the hotel did not let the hotel know that our 10 year old son was with us. on the e mail i received it said 2 plus one child. The one the hotel recieved said 2 adults this was a problem at checking. the checking staff saying i did not book the child until i showed them my e mail from you lucky i had it with me. this is a problem i did not require after a long drive.
Date: Jan 06, 2012
written by: Prikai Falk
Date of stay: Oct 26, 2011
Accommodation and facilities:
i had a great time! and my girl friend more than happy with the room! the only - is no free wifi
i spent 7 k bht and they want 100 bht for wifi what!!!
Reservation service:
booking easy!!
Date: Nov 01, 2011
written by: graeme ronald davies
Date of stay: Jul 03, 2011
Accommodation and facilities:
The hotel is nice; but there is hardly anything within walking distance that is of interest
Reservation service:
Date: Jul 09, 2011
written by: Tony Woo
Date of stay: Jan 04, 2010
Accommodation and facilities:
Decent hotel, with large rooms. Furniture and amenities a little dated, but functional. Internet access limited to lobby and some guest rooms (the ones closest to the hubs). Good value for the price.
Reservation service:
Easy to use service. Just awkward that the voucher from the internet booking must be printed and presented at the hotel.
Date: Jan 08, 2010
written by: Frank Groenen
Date of stay: Dec 28, 2009
Accommodation and facilities:
Typical up-country hotel in Thailand. Facilities very limited, some in need of maintenance(guest lifts maintenance certificates 3 months out of date), food and beverage reasonable, staff friendly and helpful, but have zero in itiative between any of them. First room we were shown on 4th floor had very musty smell, we were then shown a room on the 3rd floor, which was fine. Everyting worked in the room, but the aircon did not cool very well. Shower was good. Had very lucky bad experience. I made the mistake of not taking valuables with me to breakfast. Luckily, my wife popped back to the room to find a maid there and with my wife s handbag and wallet open on the bed - maid very shocked to have been accosted, nothing taken, thank goodness. Reported this to Reception in absence of any Manager, but we were never advised that anything nad been done. Lesson is: if no room safe, ALWAYS take your valuables with you ALWAYS!
Reservation service:
Booking service worked well.
Date: Dec 30, 2009
written by: Terence Anthony Adams
Date of stay: Feb 23, 2009
Accommodation and facilities:
Roi Et City Hotel was a nice hotel to stay at. It was certainly not extravagant but had generally good service. The room itself was fairly spacious and furnished simply. The restaurant was a bit on the high side considering the area but the food was fine and service was good. Breakfast was very simple even though I did eat the Sunday buffet. Nothing to get excited about!
Reservation service:
Appreciate the ability of sawadee.com to expedite my reservation at the last minute.
Date: Feb 26, 2009
written by: Randy Oda
Date of stay: Feb 12, 2009
Accommodation and facilities:
Good Hotel, nice location. Chintzy on the breakfast. I had the breakfast coupon, and the first day went for the buffet. Well, the next day, they were ready for me. I could only have the American breakfast, while the buffet was just sitting there. I would have paid the few baht extra, but the staff was too busy watching me to make sure I ate what I was supposed to. Amusing, more than annoying.
Reservation service:
As always, easy and efficient service.
Date: Feb 14, 2009
written by: Michael Mullane
Date of stay: Sep 18, 2008
Accommodation and facilities:
Medium sized room with twin beds, double bed pay extra!! Bar fridge on the floor.......groan !!TV wa BBC and Star Movies. Average sized bathroom with low set bath. Basic toiletries. No buffet breakfast (for my stay) just basic ABF with undercooked eggs!! CYBERPOINT prepaid internet available. 15 minute walk to town centre and lake. Baht 50/60 to bus terminal by tuk tuk.
Reservation service:
Date: Sep 20, 2008
written by: William Lawrence
Date of stay: Jul 11, 2008
Accommodation and facilities:
This hotel was one of several surprises that we had. We feared the worst based on some of the feedback that we read. In fact this hotel was great, the food was fantastic and the service second to none. I am so pleased we stayed here it was comfortable, clean and provided real respite from the heat and streets.
Reservation service:
If you allow a little for the translation then I would say it was good.
Date: Jul 21, 2008
written by: Lawrence Fitzgerald
Date of stay: Jun 30, 2008
Accommodation and facilities:
hotel price reasonable, located approx 2km from bus station and about 12km from airport. the junior suite decor was a bit tired looking and could seriously do with decorating, also there was an odd musty smell in the room ! the aircon is very noisy more noticable at night. the lavish bathroom offered corner bath and separate shower, and a solid marble surround sink. the reception staff speak a little english, were polite & friendly. most of the restaurant staff do not speak english, this caused problems when they cancelled the breakfast buffet due to very few guests at hotel. the inclusive breakfast choice seemed limited with poor quality of food, however, the menu for lunch/ dinner was very good and the food tasted very nice - both thai and western food ! again the prices were reasonable. they have internet at just 50 baht per hour (extremely good value). this hotel doesnt have a pool or spa facility, but can arrange a genuine thai massage at a incredibly good price of just 400 baht for 2 hours.
Reservation service:
booking service was great, the call centre were very helpful, they contacted me back by email very quickly to confirm booking, they speak english and are a pleasure to deal with.
Date: Jul 07, 2008
written by: Mr Thorborn
Date of stay: Feb 29, 2008
Accommodation and facilities:
A very nice hotel, clean, and quiet. Room was large and comfortable with a couple English speaking channels on the TV and have no complaints other than the water is not always hot, sometimes it would only get warm.
Reservation service:
I had no problems with booking the hotel online using Sawadee.com
Date: Mar 13, 2008
written by: B Smith
Date of stay: Oct 12, 2007
Accommodation and facilities:
Very nice bed, shower and space - the staffs are friendly. It is much better than I expected. Will stay at Roi-Et City Hotel again.
Reservation service:
Date: Oct 24, 2007
written by: Benjamart Sritoomkaew