Accommodation and facilities:
we had the best time at Twinbay resort, a lovely bungalow right on the beech, the breakfast was ok,the food and service in the restuarant by the beach was so good wasn1t neccesary to go out but there were cheap tut tut s from the resort into town, so relaxing back there next year. our only complaint was sawadee was not there to meet us at krabi airport(which we had paid for)and only with the help of a stranger as no-one seemed to speak english 1.5 hrs later sawadee taxi arrived, so we arrived in the dark

Reservation service:
please reply to my complaint, even staff at the information desk at airport couldn t speak much english

Accommodation and facilities:
Very ok feeling about our 10 nights. Season just started, so service not yet 100%. Stayed at bungalow 337, but was too big for us and if they have use generator, its too close. Next time on the beach and other side the pool. Moving by scooter recommended(200thb/day from Saladan)

Reservation service:
:) perfect as always! Fast, simple service!

Accommodation and facilities:
Stay 5 night in this hotel, very friendy staff, we were invited by the owner to join them for lunch. Family chalet is of good size, very clean with comfortable king bed and double decker, with a nice mosquito net too. Beach is very flat, can walk very far out during low tides and join local fisherman/kids to pick clams, need some skill to indentify right place to dig... it was fun, on the right side of the beach abt 300m away is rocky, and plenty of shell to pick. Remember to bring insect repellent....

Reservation service:
very efficient, no problem at all

Accommodation and facilities:
Lovely room and nice staff. Very good location but Poor transportation during low season. The hotel restarant is closed during low season. But really good place to relax, very quiet and beautiful.

Reservation service:
Booking service is good and price is also lower than other website.

Accommodation and facilities:
February 2011 We are a family of 2 adults and 2 children 7 and 10 years. The bungalow was in order and the standard was really by Thailand standard quite ok. Places Nobody was quite ok, close to the beach, but sufficiently away so there was no uproar. approx. 1000 meters to port. Good pool and the food was fine. Lovely views from the pool area and the opportunity to book trips around the area.

Reservation service:
It all worked fine

Accommodation and facilities:
Super lækker beliggenhed lige ved dejlig sandstrand, som kan nydes både fra pool, bungalow og restaurant. Stranden er flot og meget ugenert. Hotellet ligger ca. 2 km. fra Saladan, som er en traditionel thailandsk by med marked og restauranter, en tuk tuk til byen koster 20 TBH (4 kr.). Værelserne er rummelige og særdeles velegnede til familier med børn. Eneste minus er myggene om aftenen, så det er svært at sidde på terrassen om aften uden at blive bidt. Hotelpersonale er meget venlig og ydede en rigtig god service, maden var fin og til rimelige priser. Poolområdet er også rigtig lækkert både til børn og voksne. Absolut et besøg værd, en perfekt kombination af fred og ro samt byliv tæt ved.

Reservation service:
Good service, quick responses no matter how many questions asked.

Accommodation and facilities:
Very nice located hotel in a more quite part of the beach. locg fine sandy beach. Wonderful food. 10 min walk along the beach to center or 5 min and 50Bath for a taxi.

Reservation service:
Quick and correct

Accommodation and facilities:
Very Nice location next to Ban Saladan city. Good and kindly staff, nice bungalows and good service.

Reservation service:

Accommodation and facilities:
The most beautiful place!!! Very friendly and helpful staff. Room was excellent, and cleaned every day. Fantastic beach with crystal clear water - very nice for children. Almost no wawes. Pool, bar and restaurant was PERFECT. A bit far for walking to Salaldan. (At least in May -very hot!!!) but the resort drove us in whenever we wanted for a small paymenet. We loved this place!!! thanks to tøysekoppen who made funny days for our children:-)

Reservation service:
Very easy

Accommodation and facilities:
A good resort, with a good location and facilities. The breakfast buffet is very good and the restaurant too. Nevertheless, for such a kind of resort, they could propose more free service as taxi to town (2.5 km) and internet, there is a laundry service but very overprice than in town. All the staff is very helpful, and friendly.

Reservation service:
no problem

Accommodation and facilities:
The hotel is very nice, though a bit torn. The personnel were friendly but, with a few exceptions, did not speak english that well. The bartender is a very nice man that entertains the kids!

Reservation service:
It worked very well!

Accommodation and facilities:
We did not like this hotel, standard was not as described on internet. Dirty beach and no sun-chairs. Sunbeds in pool-area were always booked in the morning by quests and many of us have to go without. We had two sunbeds outside our bungalow and asked for madras but the did not have any. Walls and floor in toilet and shower was in cement with some careless colour. A lot of mosquitos and cockroatches, even inside mosquito net when we waked up in the morning. And this was De Luxe!!! The pool area and restaurant was nice, good food. It was not worth the price. Before our stay at Twin bay we lived on a resort at half price and very good standard. We will never live on Twin Bay resort again

Reservation service:
Good as always