Accommodation and facilities:
Did stay at rooms outside the reception, old wing i think. Not WORTH THE MONEY. pool ok, new rooms look ok. but the old rooms are not really worth the money.

Reservation service:
perfect

Accommodation and facilities:
环境不好，边上是一家酒吧，很吵，一开窗户就看到蜘蛛网似的电线。但早饭还可以，按照这个价格也值了。这个网站的服务很好，赞一个！

Reservation service:
Ok

Accommodation and facilities:
We are a family of 7 adults and 3 children that stayed at this Hotel in August 2011 and have just returned from a 10 night stay. I managed to pick up a good price for 10 nights through Thailandhotelsdeal.com, who managed the booking professionally. We had Poll access rooms an Grand Deluxe adjoining rooms, all of which were clean and spacious. We arranged all transfers through thailandhotelsdeal.com also at a good price. The Hotels pool is nice and stretchers around the complex with enough sun loungers. The water was cool as it doesn t received a lot of sun but warms up by the afternoon. There is a ring of grime at the top of pool where the water stops which would stick to your skin or bathers if you weren t careful. A good swim up bar with good prices and a 2 hour happy hour each day. There was plenty to choose from at the buffet breakfast but most of the food was just warm or cold and no bacon etc, The breakfast staff were slack and and never smiled much, we often sat at a table that wasn t laid properly, as in no knife or fork, salt or pepper shakers etc, not a big deal, but again annoying and you had to ask for everything or get it yourself. We all had to go to the restaurant next door every few days for a good old Aussie breakfast. The room doors opened via a key, and the key ring had been welded so the key can t be removed which meat you couldn t leave the air con on so the room would be cool on your return and management wouldn t issue you with an extra key even though we had three adults in our room, we were advise just to drop the key off at the front desk when we left the Hotel. Other than these two inconveniences our stay at this Hotel was pleasant and we all agreed that we would return again if the price was right. This Hotel seems to cater for group bookings and there are always groups of people around the front desk area in the mornings and afternoons, which could be a problem at times. This Hotel is not the Holiday Inn but overall a nice Hotel for the Price we paid.

Reservation service:
Good price and managed the booking very professionally

Accommodation and facilities:
I like Baumanburi Hotel... I really like the interior and the location of the Hotel Baumanburi. Years ago I lived there ... pretty good and satisfactory service

Reservation service:
good service.... when I send emails replied to quickly.

Accommodation and facilities:
This Hotel has possibly the most rude Reception/Front desk staff I have ever encountered. Across from the Hotel is the Hard Rock Cafe, it has an outside Rcok Band playing every nite, so the noise in your room is very loud, you cant sleep. The Hotel charges 500Bth for a guest. They charge horrible rates to use the telephone. There are many better Hotels in Patong Beach than this. The Reception staff need more training and to realise that the Farang guest PAY their wage each month.

Reservation service:

Accommodation and facilities:
We had a pool access room for our final 2 nights in Thailand after 2 weeks, which was fantastic & better than expected given some of the previous reviews. Reception staff were great to deal with & very efficient. They stored our bags for us with a minimum of fuss, as we had a flight out 9 hrs after check out, which was very helpful + taxi service to airport which was considerably cheaper than anything else on offer. Breakfast was fantastic although no bacon on offer, which us westerners like. Choice of foods excellent. The one thing that spoiled our stay, was that on the last morning, we went for breakfast with our bags left open & we had a few things stolen from our room, with all doors locked! The only time our bags were ever left unlocked, as we were in the middle of packing. The financial value was negligible, but the theft left a foul taste for the Baumanburi Resort, very sad indeed, as otherwise, it is a perfect place to stay. A little noise from the Hard Rock Cafe, but not bad enough to think about where we were located. The resort is a healthy walk from Bangla Rd, which we normally stay closer to, but right near the O-Top markets which are great. A fantastic pool & the only pool in Thailand that we have stayed, that is actually cool! Apart from the theft of a few items, I would highly recommend the Baumanburi.

Reservation service:
A minimum of fuss when we had to change the booking, very fast & efficient service to use. Thank you to the Sawadee team

Accommodation and facilities:
I stay deluxe room Experience better than my expectation Hotel price cheap but.. Room and toilet size big, clear, staff nice, location very convenience swimming pool big and comfortable

Reservation service:
Price comparative lower than other agent Staff reply enquiry fast and be helpful

Accommodation and facilities:
Excellent location if you want to be near the hub of Patong. Hotel is value for money with all that you need for the price. The buffet breakfast was a bit of a let down but you couldn t really ask for much more for the price.

Reservation service:
Good service, and we got what we asked for.

Accommodation and facilities:
beautiful room, toilet and pool. i booked the deluxe pool excess and i didn t regret it. the only thing about the hotel is that there s too much mosquitoes everywhere. i was bitten in my room, balcony and even during breakfast at the restaurant

Reservation service:
very good and efficient

Accommodation and facilities:
excellent hotel with excellent places within walking distance...i really enjoy my stay in phuket especialy the hotel..its really worth it...

Reservation service:
good service all in order when i reach there...

Accommodation and facilities:
Rooms are big and nice, but need to be checked thoroughly first. My right bed lamp did not light, and there was no electric bulb in the floor lamp.The basin tap and the shower were blocked to some extent so that the water could not run smoothly. I had to take out the basin tap filter and clean it myself. The glass curtains in the shower rooms came off while I tried to close them. The exhaust fan did not work. I requested to change my room. I was first rejected, but at last the reception changed the room for me after some short of arguement.

Reservation service:
I am very satisfied with the service this time.

Accommodation and facilities:
The hotel was very great and is in very close locations to beach and markets almost walking much time we enjoy is the swimming pool and it s bar in pool breakfast is very good and full of life inter net or wifi not free it must be free for the guests in order to make their other booking paid wifi not working in rooms we have to come in the main lounge, although it was a great experenince living there.

Reservation service:
Swearer was great nothing match their rates very good cost